B&Q Northampton: Opening Times, Address & Phone

If you’re planning a trip to the Nene Valley Retail Park in Northampton, B&Q is one of those stores where a quick visit can turn into a productive afternoon — whether you need a bag of cement, a new garden chair, or a full kitchen refit. This guide pulls together everything you need before you head out: the exact address, a phone number that actually picks up, current opening hours, and the services that make a difference when you’re juggling a DIY project. I verified the essentials against B&Q’s official store page and cross-checked with accessibility and directory sources to catch any last-minute changes.

Address: Nene Valley Retail Park, Towcester Road, Northampton NN1 1BQ ·
Phone: 01604 823100 ·
Website: diy.com/store/1293

This table summarises the core details for B&Q Northampton — the data points most readers need at a glance before they travel.

B&Q Northampton opening times

Getting the hours right before you leave the house is the simplest way to avoid a wasted trip. The B&Q Northampton opening times vary depending on the day, and there is a notable discrepancy between sources for weekday evenings.

Weekday hours

On weekdays, B&Q Northampton opens at 7:00am. The closing time, however, is where sources disagree. According to Rated Near Me, the store closes at 8:00pm Monday through Saturday, while Garden Centre Guide lists Monday to Friday closing at 9:00pm with Saturday closing at 8:00pm. The official B&Q store page shows current day hours as 7am–8pm without specifying a particular day, which suggests hours may vary by day of the week. If your project runs late, calling ahead on 01604 823100 before heading out is the safest move.

“Free Click+Collect in as little as 15 minutes.”

— B&Q Official, Store Page

Weekend hours

Saturday hours align more closely across sources: 7:00am to 8:00pm is the most commonly cited window. Sunday opening times are consistent at 10:00am to 4:00pm, matching the pattern seen at most large UK DIY retailers on Sundays. Sunday hours are typical for B&Q as a national chain, allowing shoppers to pick up essentials before the new working week begins.

Holiday schedule

Bank holiday and festive period hours often differ from standard schedules, and B&Q stores can adjust their trading times during Christmas, Easter, and other public holidays. The store’s official guidance recommends checking the online store finder for any special opening times during these periods. This is particularly relevant for Northampton shoppers planning bank holiday DIY missions, as many stores either reduce hours or close entirely on major holidays.

The pattern across DIY retailers in the UK is clear: weekday evenings carry the most variation, and relying on memory rather than a direct confirmation risks an unnecessary return trip.

B&Q Northampton phone number

For most inquiries, B&Q Northampton’s direct line is 01604 823100. This number connects you to the store directly and is confirmed across multiple sources including the official B&Q website and Garden Centre Guide.

Contact details

The direct line is your fastest route for specific queries about stock availability, hold requests, or same-day assistance. If you need to confirm hours, check on a product you want to reserve, or ask about services like timber cutting or paint mixing, calling ahead often saves a return trip.

“Our store is respected in the community for providing great advice and a resource for all.”

— Neighbourly, Community Page

Customer service lines

For national support, returns, or order tracking, B&Q offers a UK-wide customer service number: 0333 014 3098. According to the official customer support page, this line is available 8am–8pm Monday to Saturday and 10am–4pm on Sundays. This national number handles queries that local store staff may not have capacity for, such as online order disputes or gift card issues.

The implication for Sunday shoppers is straightforward: use the 10am–4pm overlap window to resolve both local and national queries in a single call rather than making separate attempts.

B&Q Northampton location and directions

B&Q Northampton sits on the northern edge of Northampton at Nene Valley Retail Park, a purpose-built shopping area that draws a steady stream of visitors from across the county and beyond. The postcode NN1 1BQ places it conveniently for car-borne DIY shoppers, while public transport options add flexibility.

Full address

The full address is: Nene Valley Retail Park, Towcester Road, Northampton, Northamptonshire, NN1 1BQ. This matches the address listed on the official B&Q store page and is confirmed by multiple directory sources including Osmo UK Suppliers and Neighbourly. The retail park location means you’ll find other home and garden retailers nearby, making it possible to combine errands.

Map and parking

GPS coordinates for the store are latitude 52.2319 and longitude -0.903252, placing it on the eastern side of Towcester Road. Parking is available at Nene Valley Retail Park, with disabled parking spaces provided near the store entrance according to Rated Near Me. The retail park is designed for easy access with wide parking bays and clear signage directing visitors to the B&Q entrance.

Public transport

A bus stop is located within 150 metres of the store entrance, as noted in the AccessAble accessibility guide. This makes the store accessible for visitors without cars, though Northampton’s bus network may require a walk from the main routes. The proximity to the retail park’s main road also means taxi drop-offs are straightforward.

The catch for visitors without cars: the 150-metre bus stop is closer than most competitors, but the retail park layout still rewards those who arrive by car with more direct route options.

B&Q Northampton furniture

When people search for furniture at B&Q Northampton, they’re typically looking for one of two things: garden furniture for a quick outdoor refresh, or larger fitted furniture like kitchens and wardrobes for longer-term home improvements. The store stocks both, though the depth of range varies.

Available ranges

B&Q Northampton stocks garden furniture as part of its home and garden offer, according to Rated Near Me. The selection typically includes outdoor seating sets, picnic benches, and seasonal items like parasols and cushions. For indoor furniture, the store features kitchen, bathroom, and bedroom showroom displays, as noted in directory listings. These displays allow customers to visualise fitted solutions before committing to a purchase, and showroom staff can advise on configurations and pricing.

In-store versus online

The store stocks products including paint, lighting, wallpaper, lawnmowers, doors, flooring, sheds, tiles, and plants, according to Rated Near Me. However, the full B&Q range — particularly furniture lines — may not be available in-store at all times. Online ordering with Click+Collect extends the available range significantly. Recent reports from Wanderlog suggest the Northampton store has downsized in recent times while maintaining its outdoor plants and wood materials areas, so the physical footprint for larger furniture items may be more limited than at larger stores.

What this means for serious kitchen renovation projects: the showroom is worth a visit for inspiration, but confirmation of specific in-stock ranges should come before you commit to a trip.

B&Q Northampton online shopping

B&Q’s online shopping ecosystem has become a significant part of how customers interact with individual stores, and the Northampton location participates in several of these services. Whether you want to order ahead and collect the same day or have larger items delivered, there are multiple options.

Click and collect

B&Q Northampton offers free Click+Collect, with the official store page advertising collection times as fast as 15 minutes for eligible items. The standard free 1-hour Click+Collect service is also available, meaning you can order online and collect at a time that suits your schedule. This service is particularly useful for trade customers who need specific items without browsing the full store.

Delivery options

For larger items such as kitchens, fitted furniture, or bulk building materials, B&Q offers delivery services that can be arranged at checkout. Home delivery and bulky item delivery are standard options across the B&Q website, with fees and lead times varying by product category. Customers should check individual product pages for estimated delivery windows to Northampton.

TradePoint services

The Northampton store provides TradePoint Click+Collect and installations service, according to the official B&Q store page. TradePoint is B&Q’s specialist arm for trade customers, offering extended hours, bulk pricing, and dedicated support. For Northampton-based tradespeople, this makes the store a viable option for regular supply runs alongside personal DIY projects.

The implication for DIY shoppers: even if the physical store footprint has shrunk, the digital services — especially 15-minute Click+Collect — effectively extend what you can access from this location without visiting in person.